great base for exploring tanglewood and local parks

I recently stayed here for a night and loved how close it was to Tanglewood, just 15 minutes away. The nearby Hancock Shaker Village offered a unique glimpse into history and culture. the room was clean and comfortable, and the friendly staff even suggested some great dining options within walking distance.

Why it might work for you – or not

The breakfast options were fantastic! ! The 24/7 hot drinks station offered great variety, making it a pleasant stay.

Unfortunately, noise disruptions from other guests made it hard to get a good night's sleep. The thin walls really let sounds travel.

Pleasant stay with quirky challenges

The hotel staff were exceptionally friendly, making us feel welcome throughout our stay. Enjoyed the accessibility of the mini store.

Unfortunately, the lack of reliable internet dampened our family's ability to unwind and connect during our visit.

Cozy, Cozy, Cozy

I just loved how spacious the King Suite was-it felt like my own little haven! Relaxing in the whirlpool tub was a highlight for me, bubbling away after a long day and enjoying that cozy fireplace ambiance. The staff went above and beyond to, a standout experience.

Totally recommend! 🥰🌟

Clean rooms, spacious family suites, and friendly staff. Breakfast options need improvement. coffee was not great and some items felt stale.

The room was pristine, complete with fluffy pillows and a perfect shower. However, I was disappointed to find the hot tub information misleading, as there were only two jacuzzi bathtubs available in separate rooms.

We really enjoyed our time at the hotel with family, especially the breakfast. The kids loved the waffles and endless juice options. We visited Mount Greylock during our stay, exploring the beautiful scenery and had a fantastic day. The staff recommended local spots for fun activities.

In my wife’s opinion, the pool hours were a bit limited for families with children.

The fireplace in my suite didn’t work during the stay, and despite notifying the front desk, maintenance never addressed it. The cleanliness of the room left much to be desired. Some corners had cobwebs, and the mattress felt more like sleeping on springs than clouds. Outdoor maintenance started aggressively at 8 AM, with a gas-powered weedwacker practically outside my window, which made for an abrupt start to the day. While I appreciated the upgrade to a more spacious room, the overall experience felt slightly tainted by these inconveniences.

The central location was ideal for attending a concert, though it’s on a busy road and lacks scenic appeal. Cleanliness stood out, and the friendly staff enhanced the experience. Both the breakfast offerings were above average, featuring grilled seafood items, but the dining area felt cramped during peak hours. The room was tidy yet modestly sized, and parking was insufficient when the hotel was at capacity.

We had such a cozy time in our double room with comfy beds and a lovely bath! The hotel also had a great lounge to chill in and a well-kept garden for some fresh air. The only hiccup was some noise from the neighboring rooms, but it didn’t ruin our stay at all. 😊

The stay was enjoyable for the most part. The room was a good size, with a comfortable bed and a pleasant shower. I really appreciated the breakfast, which was well-stocked with various options. However, the noise from neighboring rooms and the lack of room cleaning during our stay were notable downsides. The staff was polite and courteous, making the experience more pleasant.

comfortable stay with room for improvement

The hot water was consistent throughout my stay. The small touches, like the neatly folded towels, made a good impression. Staff members were always polite and accommodating.

The overall cleanliness was not up to my expectations.

Location close to attractions like Shaker Village really impressed me. The staff greeted me warmly, and check-in was quick. The room had ample space with a large TV and clean linens. Coffee and tea available 24/7 was a nice touch, especially for late-night cravings. However, the soundproofing was lacking. I could hear conversations from nearby rooms. The shower pressure could be stronger too, which was disappointing. Breakfast selections were decent but could benefit from healthier options. A torn shower curtain was a bit off-putting. Overall, a solid stay with room for improvement.

The location was perfect for checking out the Butternut Ski Area and Mount Greylock. After a day of skiing, we enjoyed resting comfortably in our spacious room. The staff was friendly and helpful, making our experience even better. I'd recommend it for a fun group getaway!